Return Policy

At Wise Guy Towel, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 10-day return policy. Please review the following guidelines for returns:

Return Eligibility:

  1. To be eligible for a return, the item must be in its original condition, unused, and with all tags, packaging, and accessories intact.

  2. Returns are accepted within 10 days of the delivery date.

Return Process:

  1. Contact our Customer Support Team at [insert your contact information] to initiate the return process. Please provide your order number and a brief reason for the return.

  2. Once your return request is approved, we will provide you with a Return Authorization (RA) number and further instructions for returning the item.

  3. Pack the item securely in its original packaging, including all accessories, and clearly mark the RA number on the outside of the package.

  4. You are responsible for the return shipping costs unless the return is due to a product defect or error on our part.

Refund or Exchange:

  1. Upon receiving the returned item and inspecting it, we will process your refund or exchange.

  2. Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to reflect in your account.

  3. If you choose an exchange, we will ship the replacement item to you as soon as possible.

Exceptions:

  1. Personalized or customized items cannot be returned unless they have a manufacturing defect.

  2. Items that are not in their original condition, damaged, or missing parts for reasons not due to our error, may not be eligible for a full refund.

Questions or Concerns:

If you have any questions or concerns about our return policy, feel free to contact our Customer Support Team below. We're here to assist you in making your shopping experience with Wise Guy Towel as enjoyable as possible.